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I made a purchase last week for a camera lens. They seemed ok while I was asking for information to make the purchase. Once they got it and took the money out of my account, they will not give me any information about my order status. I checked Face Book and I read...
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#756180
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On July 22, 2015, Ritz sent an email blast that says" Site Wide Buy more. Save more. Save 30% on orders over $30 and 50% on orders over $50" The only exclusions listed are that the discounts cannot be applied to other discounted product. I clicked on the home page...
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Anonymous
Anonymous

May be under the same ownership as Royal Scamera. Not a typo, instead of Royal Camera, Royal Scamera.

Anonymous
bholden

It must be under new ownership. The customer service I have received has been equally egregious.

3.7
I liked
  • Clean easy to navigate website
#670056
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Ritz Camera company is run by big morons! Items damaged! Rude and crazy *** customer service! Stay away from this store! will try to convince you that they are sorry for what happened but they are just actually just trying to get away with it as much as they can...
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#465396
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Purchased $100 gift certificate to BoatersWorld.com from Ritz Interactive (Irvine CA) website. The website does not recognize the number assigned to this gift certificate as payment. Several phone calls to the 800# were to no avail. RITZ INTERACTIVE will not honor the...
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#250149
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Received insulting rude and arrogant treatment at Ritz Camera in Skokie IL. Brought old 35mm film in to be developed. 2 of the staff made rude comments as though I was deaf and asked if I was going to pay in cash also. I did buy my own digital camera in their store...
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#188972
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Be very careful when buying from this retailer, especially if you intend to take advantage of any advertised promotions, such as "Bill Me Later." I purchased an expensive digital camera from Ritz because I was lured by their free-shipping/no-tax pricing AND...
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Anonymous
AngryCameraBuyer

This matter has been resolved with the assistance of the Better Business Bureau. I am happy to report Ritz has decided to do the right thing.

#124625
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