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Got a gift card back in 2012, when I went online to use it everything was "Out of Stock" Kept trying for a few weeks and still the same result, until I could no longer find the the website. I did some research and found that they had filed for bankruptcy for the second...
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I didn't like
  • Ritz camera rip off their customers
#1052075
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Ritz Camera is a dishonest seller They also have conflict resolution process that is designed to wear their customers down instead of working their tail off to try and correct a problem. Look at their negative reviews and you will get a better understanding of what I...
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1.0
#1046216
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I had a X-mas card with gold foil accents that I wanted enlarged to put in a frame. I was assured that the gold would come through somewhat shiny. He said it would only be a couple of days...he calls a week later. Well, they didn't enlarge the card, just put it on a...
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#952788
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Ritz Camera - Horrible

Ritz Camera
#1099331
1.0
Details
They will take your money and wont tell you anything about your order so 16 days later i cant cancel bc its being processed but they still cant tell me when they will ship my order
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Ritz Camera - Simple Review #1470239152
1/1

Ritz Camera Customer Care Review

Ritz Camera
#893775
1.0
Details
The worst service Also I Baugh a tripod
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
RECEIVED DEFECTIVE CAMERA WITH LENSES. SHIPPED BACK UNDER RMA # TO THE COMPANY. CAN'T GET EXCHANGE FOR ONE MONTH!!!!!!!!! ABSOLUTELY UNREACHABLE CUSTOMER SERVICE. WAS ON HOLD 3 TIMES FOR MORE THAN HOUR EACH TIME! LEFT MESSAGES BUT NEVER GET BACK FROM THEM! CAN'T GET A...
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1.0
I didn't like
  • Pirates company
  • Ritz camera rip off their customers
#944601
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I ended up placing an order of about 120 with two day shipping on a wednesdat. I called there customer service froday left two voicemails and two emails. The following Monday I never got a reply back so after calling abouy 10-15 times on repeat I finally got ahold of...
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#901077
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I made a purchase last week for a camera lens. They seemed ok while I was asking for information to make the purchase. Once they got it and took the money out of my account, they will not give me any information about my order status. I checked Face Book and I read...
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#756180
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On July 22, 2015, Ritz sent an email blast that says" Site Wide Buy more. Save more. Save 30% on orders over $30 and 50% on orders over $50" The only exclusions listed are that the discounts cannot be applied to other discounted product. I clicked on the home page...
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Anonymous
Anonymous

May be under the same ownership as Royal Scamera. Not a typo, instead of Royal Camera, Royal Scamera.

Anonymous
bholden

It must be under new ownership. The customer service I have received has been equally egregious.

3.7
I liked
  • Clean easy to navigate website
#670056
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Ritz Camera company is run by big morons! Items damaged! Rude and crazy *** customer service! Stay away from this store! will try to convince you that they are sorry for what happened but they are just actually just trying to get away with it as much as they can...
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#465396
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Purchased $100 gift certificate to BoatersWorld.com from Ritz Interactive (Irvine CA) website. The website does not recognize the number assigned to this gift certificate as payment. Several phone calls to the 800# were to no avail. RITZ INTERACTIVE will not honor the...
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#250149
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Contact Ritz Camera

Mailing Address:
Ritz Camera & Image
Attn: Customer Service 2 Bergen Turnpike
Ridgefield Park, , NJ 07660
Phone:
(800) 453-2550
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Received insulting rude and arrogant treatment at Ritz Camera in Skokie IL. Brought old 35mm film in to be developed. 2 of the staff made rude comments as though I was deaf and asked if I was going to pay in cash also. I did buy my own digital camera in their store...
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#188972
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