filters
state:
Show
city:
Show
product:
Show
Pathetic option if your looking for camera. They always have wrong deals to capture user data. I feel like their collecting data with tempted deals and sell it to other marketers. Order gets canceled with reason of system error and even after reaching customer care, it...
Read more
1.0
#1148655
Reply to reviews
They will take your money and wont tell you anything about your order so 16 days later i cant cancel bc its being processed but they still cant tell me when they will ship my order
Read more
Anonymous
DN

Seems like a trending issue. I am having the same issue. I selected 2nd biz day shipping. Should of arrived already. On phone with them now and being told order still hasn't b...

Anonymous
JI

I'm experiencing the same problem. Placed an order 9 days ago and it hasn't shipped yet. Called last week and they said it would ship at latest yesterday. It still hasn't ship...

1.0
#1099331
Reply to reviews
Got a gift card back in 2012, when I went online to use it everything was "Out of Stock" Kept trying for a few weeks and still the same result, until I could no longer find the the website. I did some research and found that they had filed for bankruptcy for the second...
Read more
I didn't like
  • Ritz camera rip off their customers
#1052075
Reply to reviews
Ritz Camera - Simple Review #1470239152
1/1

Ritz Camera Customer Care Review

Ritz Camera
#893775
1.0
Details
The worst service Also I Baugh a tripod
Comment
Show
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
Ritz Camera is a dishonest seller They also have conflict resolution process that is designed to wear their customers down instead of working their tail off to try and correct a problem. Look at their negative reviews and you will get a better understanding of what I...
Read more
1.0
#1046216
Reply to reviews
I had a X-mas card with gold foil accents that I wanted enlarged to put in a frame. I was assured that the gold would come through somewhat shiny. He said it would only be a couple of days...he calls a week later. Well, they didn't enlarge the card, just put it on a...
Read more
#952788
Reply to reviews
RECEIVED DEFECTIVE CAMERA WITH LENSES. SHIPPED BACK UNDER RMA # TO THE COMPANY. CAN'T GET EXCHANGE FOR ONE MONTH!!!!!!!!! ABSOLUTELY UNREACHABLE CUSTOMER SERVICE. WAS ON HOLD 3 TIMES FOR MORE THAN HOUR EACH TIME! LEFT MESSAGES BUT NEVER GET BACK FROM THEM! CAN'T GET A...
Read more
1.0
I didn't like
  • Pirates company
  • Ritz camera rip off their customers
#944601
Reply to reviews
I ended up placing an order of about 120 with two day shipping on a wednesdat. I called there customer service froday left two voicemails and two emails. The following Monday I never got a reply back so after calling abouy 10-15 times on repeat I finally got ahold of...
Read more
#901077
Reply to reviews
I made a purchase last week for a camera lens. They seemed ok while I was asking for information to make the purchase. Once they got it and took the money out of my account, they will not give me any information about my order status. I checked Face Book and I read...
Read more
#756180
Reply to reviews
On July 22, 2015, Ritz sent an email blast that says" Site Wide Buy more. Save more. Save 30% on orders over $30 and 50% on orders over $50" The only exclusions listed are that the discounts cannot be applied to other discounted product. I clicked on the home page...
Read more
Anonymous
Anonymous

May be under the same ownership as Royal Scamera. Not a typo, instead of Royal Camera, Royal Scamera.

Anonymous
bholden

It must be under new ownership. The customer service I have received has been equally egregious.

3.7
I liked
  • Clean easy to navigate website
#670056
Reply to reviews

Contact Ritz Camera

Mailing Address:
Ritz Camera & Image
Attn: Customer Service 2 Bergen Turnpike
Ridgefield Park, , NJ 07660
Phone:
(800) 453-2550
More
Ritz Camera company is run by big morons! Items damaged! Rude and crazy *** customer service! Stay away from this store! will try to convince you that they are sorry for what happened but they are just actually just trying to get away with it as much as they can...
Read more
#465396
Reply to reviews